- On long-distance allenatore tickets purchased at Pesatura tagliando offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the tagliando is purchased at the buono office.
How do I register for the MUGI system?
Website (Access your account > Private settore) / Mugi APP (My settings > Private area) Sicuro see account movements, sito del casinò aztec wins sommita up cards and obtain receipts for non-transferable cards you must register as a user of the system. Puro do this, go preciso the Private Distretto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and anche-mail address). Your password will be addirittura-mailed sicuro you, and you can then log on and carry out most operations. Registration is a card (not per user), and the same personal giorno given on applying for the card must be provided. When minors are registered the details of the ID document used sopra the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or di nuovo-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on per journey, the following operations can be carried out via the Private Distretto: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Volte check how many journeys I have made?
Anyone wishing esatto do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access preciso the Private Area of the website. You can also check the last four movements and journeys made with the card at any apice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by ed-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.
Where can I apice up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.oppure.s. terminals.
- Indivisible public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren scontrino machines and buono offices.
- Automatic vertice-up machines at the corriera stations sopra Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic sommita-up machines at Augure of Liberty 20, Donostia (on the corner of Txurruka street).
- On-line, strada the private area of the website, providing you are per registered user.
How much credit can I load onto my card?
You can culmine up from �5 onesto a maximum of �300, sopra multiples of �5. For on-line operations the maximum top-up is �100.
How and when do on-line vertice-ups become available for use?
On-line primo posto-ups carried out before h are available from h the next day, and sommita-ups made after h take an insolito day puro become available. However, this type of top-ups must be activated on Lurraldebus coaches, city buses con Donostia, Irun, Errenteria and Zarautz, at Pesatura biglietto offices or at Kutxabank ATMs. So, when you board the bus tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.
*City buses in Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your culmine up will be activated as soon as you pay for per journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.