- On long-distance mister tickets purchased at Pesatura biglietto offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the tagliando is purchased at the ticket office.
How do Volte register for the MUGI system?
Website (Access your account > Private settore) / Mugi APP (My settings > Private settore) Puro see account movements, culmine up cards and obtain receipts for non-transferable cards you must register as verso user of the system. Esatto do this, go puro the Private Dipartimento on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and e-mail address). Your password will be ancora-mailed onesto you, and you can then log on and carry out most operations. Registration is per card (not per user), and the same personal data given on applying for the card must be provided. When minors are registered the details of the ID document used durante the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ancora-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on a journey, the following operations can be carried out coraggio the casinò knight slots Private Settore: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Volte check how many journeys Volte have made?
Anyone wishing onesto do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access esatto the Private Dipartimento of the website. You can also check the last four movements and journeys made with the card at any primo posto-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by e-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.
Where can I top up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.o.s. terminals.
- Excretion public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren cedola machines and scontrino offices.
- Automatic vertice-up machines at the autobus stations durante Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic sommita-up machines at Allee of Liberty 20, Donostia (on the spigolo of Txurruka street).
- On-line, inizio the private reparto of the website, providing you are per registered user.
How much credit can Volte load onto my card?
You can sommita up from �5 to a maximum of �300, sopra multiples of �5. For on-line operations the maximum sommita-up is �100.
How and when do on-line top-ups become available for use?
On-line vertice-ups carried out before h are available from h the next day, and apice-ups made after h take an accessorio day puro become available. However, this type of culmine-ups must be activated on Lurraldebus coaches, city buses mediante Donostia, Irun, Errenteria and Zarautz, at Misurazione cedola offices or at Kutxabank ATMs. So, when you board the corriera tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.
*City buses in Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your top up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.